Products > Email & Electronic Solutions > Lowest Cost Routing Solutions
- Customer determines channel routing priorities
- SMS
- Available data drives communications through most cost effective or alternate channel
- Predefined options available
- Client defined Rules Based Engine
Examples:
- Email Address incorrect – Send SMS notification to Call Centre and Client for resolution, and Print document
- Postal address incorrect – Email Call center with predefined script
- Simple text notification – SMS customer
Please Note: There is no video or brochure available for this product
