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Lowest Cost Routing Solutions | Email & Electronic Solutions

Products > Email & Electronic Solutions > Lowest Cost Routing Solutions

Lowest Cost Routing Solutions
  • Customer determines channel routing priorities
    • SMS
    • Email
    • Print
  • Available data drives communications through most cost effective or alternate channel
  • Predefined options available
  • Client defined Rules Based Engine

Examples:

  • Email Address incorrect – Send SMS notification to Call Centre and Client for resolution, and Print document
  • Postal address incorrect – Email Call center with predefined script
  • Simple text notification – SMS customer

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Posted in Email & Electronic Solutions