When your medical aid contacts you – by email or by letter – you always know who it’s from. Before you’ve even opened it. The same can be said for your bank, your local council, and your mobile provider. Have you ever thought why that is?
This is what automated document composition is all about. These companies have a brand – a look – that they have worked hard to create. Crafting a selection of fonts and colours to create a specific look and feel takes time. (And money!) So it’s really vital that Maude from Accounts doesn’t undo all the hard work by sending out an email in comic sans … with smiley faces.
Your clients know and trust your brand. And you want to keep it that way. Creating a consistent and professional image should be easy. But that’s not always the case.
One of the reasons for this is that we communicate in so many ways today.
Letters, invoices, web pages, and emails all have to carry the same theme. The more complex the document, the less fun it becomes. Pulling data from a number of sources and formatting a detailed report only adds to your woes.
We offer document design as a service. If you know what you want, then we can help to put it in the right format. For example, your email software is speaking a different language to your printing software – but you want the same outcome. We deal with various output streams such as AFP, Postscript, Xerox Metacode, PDF, HTML, and XAML. This single design then gets pushed to the places where it’s needed. With document composition, you have correct – and uniform – communication.
Document composition is perfect for all client contact. Whether you are sending a fax (do people still do that?), an email, or a bill – your brand is still out there. We do this without the need for complex programs or tricky interfaces.
We create personalised and targeted customer documents for use with any output stream. We merge and consolidate documents. We provide a consistent look and feel across multiple platforms. This means that you can dynamically pull data from various sources, and input it into your documents with very little fuss.
Who uses document composition?
Banks, health care, insurance, public sector, telecoms, travel – and many more. If your company cares about a consistent public image, then you can add yourself to this list.
There are enough tedious tasks in the office. Fiddling with graphs and trying to get your email signature to sit right shouldn’t be one of them. Let us take the headache out of awesome client communication.
Call us on 011 789-1608 or visit us at www.mailmech.co.za. We are in the business of simplifying your life – let us show you how.